Terms & Conditions

1. Terms and Conditions

1.1 General

These Terms and Conditions (“Terms”) govern your use of The Salted Room website and the purchase of products through our online store, affiliated resellers (e.g. Takealot, Makro), and direct channels. By accessing our website or placing an order, you agree to be bound by these Terms.

1.2 Eligibility

To purchase from our website, you must be at least 18 years of age or have the consent of a parent/guardian.

1.3 Product Information

We take all reasonable steps to ensure product descriptions, images, pricing, and availability are accurate. However, variations may occur (e.g. packaging updates, slight fragrance differences due to natural ingredients). The Salted Room shall not be held liable for errors or omissions in product listings.

1.4 Pricing and Payment

• Prices are listed in South African Rand (ZAR) and are inclusive of VAT, unless stated otherwise.
• We accept payment via secure online payment gateways.
• Orders will only be processed once full payment is received.

1.5 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order in cases of:

• Stock unavailability
• Pricing or listing errors
• Fraudulent or suspicious transactions

1.6 Limitation of Liability

Our products are cosmetic and home-care in nature. While formulated with care, The Salted Room is not liable for allergic reactions, misuse, or damages arising from improper handling. Always read product instructions before use.

1.7 Governing Law

These Terms shall be governed by and construed under the laws of the Republic of South Africa.